Baje24 Platform Terms and Conditions – Complete Guide

1General Introduction

Baje24 is an online Sports Betting and gaming platform based in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between baje24 and its users. By creating an account, using the platform, or accessing any of its services, you automatically agree to be bound by these Terms.

These Terms and Conditions may be updated from time to time. When changes are made, the last updated date on this page will be revised and registered users will be notified via email or mobile number. Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms.

Baje24's terms and conditions are written in Bengali so every user in Bangladesh can understand them easily. If you have any questions, please contact our support team.

2Account Registration & Management

To register an account with baje24, you must provide accurate and complete information. baje24 reserves the right to close any account created using false or incorrect details.

Information required for registration:

• Full Name (as per National ID)
• Active Mobile Number
• Valid Email Address
• Date of birth (must be 18 years of age or older)
• Permanent Address

Account Management Rules:

• Each person may operate only one account. If multiple accounts are created, all account balances will be forfeited and all accounts will be permanently closed.
• Your account password must not be shared with anyone. You are solely responsible for the security of your account.
• If you notice any suspicious activity on your account, report it to baje24 support immediately.
• Transferring or selling your account to another person is strictly prohibited.

To update any information provided at registration, you must contact the baje24 support team and submit the required supporting documents.

3Age Verification

Baje24 strictly enforces an 18+ policy. Anyone under the age of 18 is strictly prohibited from registering an account or using the platform. This section of the Terms & Conditions will not be relaxed under any circumstances.

Baje24 may request age verification from any user at any time. Any one of the following documents may be required:

• National ID Card (NID)
• Passport
• Birth Registration Certificate
• Driving License

If the required documents are not submitted within the specified time following an age verification request, the account will be temporarily suspended and any pending withdrawals will be put on hold. If the user is found to be under 18, all deposited funds will be returned and the account will be permanently closed.

4Deposit & Withdrawal Policy

Baje24 accepts deposits via bKash, Nagad, and Rocket. There are no additional charges for deposits. Minimum deposit amounts vary by payment method.

Deposit Rules:

• Deposits must be made only from a mobile banking account registered in your own name.
• Deposits from another person's account or through a third party are not accepted.
• If your deposit has not been credited to your account within 1 hour, please contact support.

Withdrawal Rules:

• Account verification must be completed before any withdrawal can be processed.
• A minimum withdrawal amount applies. Full details are available on the payments page.
• Withdrawals are typically processed within 15 minutes to 2 hours.
• Large withdrawals may be subject to additional verification procedures.
• To withdraw winnings earned from bonuses, you must first meet the applicable wagering requirements.

5Betting Rules

Please read the specific rules for each sport carefully before placing bets on baje24. General betting rules are outlined below:

• Once a bet is confirmed, it cannot be cancelled unless baje24 decides otherwise.
• If a pre-match bet is placed but the match does not take place at the scheduled time, the bet will be voided and the stake returned.
• Baje24 is not liable for any delays in bet acceptance caused by technical issues during live betting.
• Baje24 reserves the right to void any bet placed at an obviously incorrect odds.
• Bets will not be accepted if your account does not have sufficient balance.
• If involvement in match fixing or any other fraudulent activity is proven, the account will be closed immediately.

In the event of any betting dispute, baje24's decision will be considered final, though users will have the opportunity to raise an objection.

6Bonus & Promotions Terms

Bonuses and promotional offers at baje24 are provided subject to specific terms. Each bonus has its own wagering requirements and expiry period.

General Bonus Terms:

• Bonuses are applicable only to accounts that meet the specified eligibility criteria.
• The welcome bonus is awarded once only, on your first deposit.
• Bonus funds cannot be withdrawn directly — the required rollover must be completed first.
• If the rollover is not completed within the required timeframe after receiving a bonus, the bonus will be forfeited.
• Any attempt to claim bonuses using multiple accounts or false information will result in account termination.
• Baje24 reserves the right to modify, suspend, or cancel any bonus or promotion at any time.

Detailed Bonus Terms & Conditions On the Bonus Page available. If you have any questions, please contact the Support team before using a bonus.

7Prohibited Activities

The following activities are strictly prohibited on the baje24 platform. Engaging in any one of them will result in permanent account closure and forfeiture of balance:

• Placing bets using bots or automated software.
• Placing bets using match-fixing or insider information.
• Creating or operating an account using another person's identity.
• Abusing bonuses by creating multiple accounts.
• Engaging in money laundering or any other illegal financial activity.
• Attempting to hack the platform's systems or exploit any vulnerabilities.
• Harassing or insulting other users or staff members.
• Deliberately providing false information to bypass the account verification process.

8Account Closure & Suspension

Baje24 may suspend or close an account under the following circumstances:

• If the terms and conditions are violated
• If proof of age verification is not provided
• During investigation of suspicious transactions or activity
• By court order or as required by law
• At the user's own request (self-exclusion)

In the event of account closure:

If an account is closed due to a terms violation, baje24 reserves the right to forfeit the account balance. However, if a user wishes to close their own account, they will be given the opportunity to withdraw their verified balance first.

To appeal an account suspension, contact support@baje24.com. We aim to respond within 72 hours.

9Responsible Gaming Policy

Baje24 believes gaming is a form of entertainment, not a guaranteed source of income. We are committed to responsible gaming, and it remains a core part of our Terms and Conditions.

• Each user can set their own daily, weekly, or monthly betting limits.
• Through the self-exclusion feature, you can put your account on hold for a set period of time.
• If any signs of gaming addiction are identified, baje24's Support team is ready to help.
• Parental control features are available on accounts to help protect minors.

To learn more about Responsible Gaming, please read our Responsible Gaming Visit the page.

10Privacy & Data Protection

Baje24 treats the protection of users' personal information with the utmost importance. We never sell personal data to third parties.

• All personal data is protected by SSL encryption.
• Payment-related information is stored on a separate, secured server.
• Information may be disclosed when required by law or by court order.
• You can contact Support at any time to opt out of marketing communications.

For more details, visit our Privacy Policy .

11Dispute Resolution Process

If any dispute arises with baje24, please contact our support team first. We take every complaint seriously and work toward a fair resolution.

Dispute Resolution Steps:

• Step One: Submit a written complaint to support@baje24.com. Include a detailed description of the issue along with any relevant screenshots.
• Step Two: Our team will provide an initial response within 72 hours and begin the investigation.
• Step Three: Once the investigation is complete, a written decision will be communicated. Resolution is typically provided within 5–7 business days.
• Step Four: If you are not satisfied with a decision, you may appeal for reconsideration at a higher level.

In the event of a technical betting dispute, baje24's server logs will serve as the definitive record. baje24 is not liable for betting errors caused by internet disconnections or device issues.

12Changes to Terms & Termination

Baje24 reserves the right to modify these terms and conditions, in whole or in part, at any time. Users will be notified of any changes through the following methods:

• The last updated date on this page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email or via SMS.
• You may also be notified via a pop-up message at login.

Continued use of the platform after updated Terms take effect will be considered acceptance of the new Terms. If you do not agree to the updated Terms, you will have the option to close your account.